Hislerim
At Hislerim, your privacy is important to us.
Personal details (name, email, address, phone number) when you fill out forms or place orders. Non-personal information (browser type, device information, IP address) for analytics.
When you raise an exchange, you upload photos of the item so we can check the problem and arrange a replacement. We use these photos only for that purpose. We delete them six months after your exchange is finished, which means it has been closed, declined, or the replacement has been dispatched. The exchange record itself, such as the order number, the reason and the items, is kept.
You can ask us to delete your personal data by writing to hislerimindia@gmail.com from the email address on your account. We will remove or anonymise your name, email address, phone number, saved addresses and exchange photos, and your login will stop working. Indian tax law requires us to keep invoice and order records for a set period, so those records stay, without your personal details, until that period ends. Our payment, courier and email providers may keep their own records under their own policies.
To process and deliver orders. To communicate updates, offers, and promotions. To improve our website and services. To ensure security and prevent fraud.
We do not sell or rent your information. We may share information with trusted service providers who assist in operating our website. We may disclose information if required by law.
The outside services that receive customer data are Razorpay for payments, Shiprocket for delivery, Resend for email, Vercel for hosting, Neon for our database, and Google Analytics for analytics.
We implement industry-standard security measures. No method of transmission over the internet is 100 percent secure.
We use cookies to personalize experience and analyze traffic. Cookies can be controlled through browser settings.
Request access, correction, or deletion of your personal data at hislerimindia@gmail.com.
Updates will be posted on this page.
hislerimindia@gmail.com