We want you to love your purchase! Here’s our policy if you need to return or exchange.

1. Eligibility:

• Return or exchange requests must be made within 7 days of delivery.
• Products must be unused, in original packaging, with tags intact.
• Complaints should be raised with proper video proof within 24 hours of delivery.

2. Non-Returnable Items:

• Personalized or customized products
• Clearance or final sale items

3. How to Initiate a Return:

• Email us at asn@hislerim.in with your order number and the reason for return.
• We’ll guide you through the next steps.

4. Refund Process:

• Approved returns will be refunded to the original payment method.
• Shipping charges are non-refundable unless the error was on our part.

5. Exchanges:

• Exchanges are subject to product availability.

6. Damaged or Defective Products:

If you receive a damaged item, please contact us within 48 hours of receiving the product with photos attached.